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    • Terms of Use

      Last modified: November 24, 2025



      Binding Agreement

      These terms of use are entered into by and between you and Golf VX (“we,” “us,” or “our”) which owns and/or operates www.golfvx.com, www.playgolfvx.com, parts.golfvx.com, www.golfvx.net, Golf VX simulators, and/or the Company’s mobile and desktop applications (collectively, the “Platform”).

      We provide the Platform to you subject to the following conditions. Please read these Terms of Use and any other terms and conditions on the Platform that govern particular features of the Platform (the “Additional Terms”), all of which collectively govern your use of, and access to, the Platform and any and all content, data, information, and materials contained therein. These Terms of Use and the Additional Terms are collectively referred to as the “Terms.”

      BY ACCESSING, BROWSING, AND/OR USING THE PAGES, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ AND UNDERSTAND THE TERMS, INCLUDING THESE TERMS OF USE, THE PRIVACY POLICY, AND THE ADDITIONAL TERMS, AND AGREE TO BE BOUND BY ALL OF THE TERMS, AS WE MAY AMEND OR SUPPLEMENT EACH FROM TIME TO TIME IN ACCORDANCE WITH THE TERMS.

      Users

      Unless otherwise expressly stated on the Platform, the information on the Platform is intended solely for use and access by persons residing in the United States, its territories and possessions. Use of the Platform is not authorized in any jurisdiction that does not give effect to the Terms. The Platform (excluding linked platforms) is controlled by us from our offices within the United States. We make no representations or warranties that the Platform is appropriate for access or use in locations other than the United States. Additionally, you must be 18 years or older to access or use the Platform. If you are under the age of 18 or under the legal age to enter into enforceable contracts in the jurisdiction from which you are accessing the Platform, you may use the Platform only with the consent of a parent or guardian. By accessing or using the Platform, you represent that you meet this age restriction and we provide you access to the Platform subject to your compliance with the Terms. We, and our affiliates, reserve the right to refuse service or cancel orders in our sole discretion.

      Account Registration and Eligibility

      To access certain features of the Platform or our mobile applications, you may be required to create an account. By registering, you represent and warrant that:

      • you are at least 18 years old;
      • the information you provide is true, accurate, and complete; and
      • you will maintain and promptly update such information as needed.

      You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately about any unauthorized use. We reserve the right to refuse registration, suspend, or terminate your account at our discretion.

      Use and Platform Access

      We grant you a limited use license to access the Platform for normal browsing only, and to download (for caching purposes only) or print a copy of the materials on the Platform for your personal use only, and on the condition that you(a) keep intact all copyright and other proprietary notices; (b) do not use the material in a manner that would compete with, achieve commercial gain, or damage, the goodwill associated with us; (c) do not use the material in a manner that suggests an association with any of our services, brands, or products (unless otherwise authorized in writing by us); and (d) do not make any modifications to the material. Except as expressly provided in the Terms, you may not download (other than page caching), modify, copy, reproduce, republish, post, resell, upload, transmit, or distribute material (or any portion of it) from the Platform, except with our express written consent. The limited use license granted herein does not include any right for resale or commercial use of the Platform or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Platform or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

      In addition, you agree to not (a) use or access the Platform for any purpose that is unlawful or prohibited by the Terms; (b) frame or utilize framing techniques to enclose any of our trademarks, logos, or other proprietary information (including images, text, page layout, or form), without our express written consent; (c) use any meta tags or any other “hidden text” utilizing our trade names, trademarks, service marks, or logos without our express written consent; (d) make any commercial or non-fair use of our copyrights, trademarks, logos, symbols, or any other mark, device, or commercial identifier of us without our express written consent; (e) systematically retrieve data or other content from the Platform to create or compile - directly or indirectly - a collection, compilation, database, or directory without written permission from us; (f) trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords; (g) circumvent, disable, or otherwise interfere with security-related features of the Platform, including features that prevent or restrict the use, or copying, of any content or enforce limitations on the use of the Platform and/or the content contained therein; (h) disparage, tarnish, or otherwise harm, in our opinion, us and/or the Platform; (i) use any information obtained from the Platform in order to harass, abuse, or harm another person; (j) make improper use of our support Platform or submit false reports of abuse or misconduct; (k) use the Platform in a manner inconsistent with any applicable laws or regulations; (l) engage in unauthorized framing of, or linking to, the Platform; (m) upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text) that interferes with any party’s uninterrupted use and enjoyment of the Platform or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Platform; (n) engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools; (o) interfere with, disrupt, or create an undue burden on the Platform or the networks or Platform connected to the Platform; (p) harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Platform to you; (q) attempt to bypass any measures of the Platform designed to prevent or restrict access to the Platform, or any portion of the Platform; (r) copy or adapt the Platform’s software including, but not limited to, Flash, PHP, HTML, JavaScript, or other code; (s) except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Platform; (t) except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system including, without limitation, any spider, robot, cheat utility, scraper, or off-line reader that accesses the Platform, or use or launch any unauthorized script or other software; (u) use a buying agent or purchasing agent to make purchases on the Platform; (v) take any unauthorized use of the Platform, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses; or (w) use the Platform as part of any effort to compete with us or otherwise use the Platform and/or the content for any revenue-generating endeavor or commercial enterprise.

      ALL RIGHTS NOT EXPRESSLY GRANTED HEREIN ARE RESERVED.

      Linking to the Platform and Social Media Features

      You may link to our Home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must establish a link in such a way as to not suggest any form of association, approval, or endorsement on our part without our express written consent. The Platform may provide certain social media features that enable you to (a) link from your own or certain third-party websites to certain content on the Platform; (b) send e-mails or other communications with certain content, or links to certain content, on the Platform; or (c) cause limited portions of content on the Platform to be displayed or appear to be displayed on your own or certain third-party websites.

      You may use these features solely as they are provided by us, solely with respect to the content with which they are displayed, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not (a) establish a link from any website or platform that is not owned by you; (b) cause the Platform or portions of it to be displayed on, or appear to be displayed by any other site; for example, framing, deep linking, or in-line linking; (c) link to any part of the Platform other than the Home page; or (d) otherwise take any action with respect to the materials on the Platform that is inconsistent with any other provision of the Terms. To request our permission to create a hyperlink to the Home page of the Platform, please contact us by e-mail at vx@golfvx.com.

      Advertising and Marketing Displays

      You acknowledge and agree that certain Golf VX products and services, including our simulators, mobile applications, websites, and in-center systems, may display advertising, promotional content, sponsored content, or messages from Golf VX or third-party partners. These advertisements may appear before, during, or after simulator use, gameplay, or system interaction. Golf VX does not guarantee the availability, accuracy, or content of such advertisements. Your interactions with third-party advertisers are solely between you and the advertiser, and Golf VX is not responsible for any loss or damage arising from such interactions. Golf VX may deliver advertising based on general usage patterns or device characteristics, but will not use personal information for targeted advertising without obtaining the required consent as described in our Privacy Policy.

      Third-Party Links

      The Platform may contain links to other websites not controlled, operated, or owned by us. Unless otherwise expressly stated by us, we provide no endorsement or representation of any kind regarding the products, services, content, or appropriateness of content of such websites, and explicitly disclaim any responsibility for the accuracy, content, or availability of the information, products, and/or services found on, or through, any such linked website. We do not endorse and have not taken any steps to confirm the accuracy or reliability of any of the information, products, or services contained on, or through, such third-party sites. We do not make any representations or warranties as to the security of any information (such as credit card and other sensitive information) you might give on any such linked Platform.

      Open Areas and Limited Access Areas

      Most areas of the Platform may be accessible without password access control (the “Open Areas”). Some areas of the Platform may be strictly reserved for authorized use and access only, including and not limited to private access by our Franchisees (the “Limited Access Areas”). You agree to not attempt to gain unauthorized entry into the Limited Access Areas. The materials contained in the Limited Access Areas include items that are proprietary to us and include our trade secrets that are not authorized for general distribution and have substantial value due to their contents and secrecy (the “LA Materials”). In addition to the restrictions set out in other provisions of the Terms or other agreement with us, you agree to (a) maintain the security and confidentiality of the LA Materials using at least the same standards you use to maintain the confidentiality of your own proprietary information and trade secrets, but in no case less than reasonable standards; (b) notify us immediately upon discovery or suspicion of compromise of the confidentiality of any of the LA Materials or any use of the LA Materials in violation of the Terms; (c) not disclose the LA Materials or any information contained therein to any third parties including, without limitation, any employees or other agents, except as specifically authorized by us in writing; (d) not use the LA Materials in a manner that would compete with, or damage, the goodwill associated with us; (e) not make any modifications to the LA Materials; and (f) strictly control and limit dissemination and use of the LA Materials, in accordance with any restrictions set out in the LA Materials themselves and/or in any andall Additional Terms.

      Payment Terms and Billing Authorization

      If you purchase products or services through the Platform or our mobile applications, you authorize us (and our third-party payment processors) to charge your selected payment method for all applicable fees, including taxes and any additional charges disclosed at checkout. You represent that you are authorized to use the payment method provided and that all billing information is accurate. We reserve the right to correct any billing errors or mistakes even after a charge is requested or received.

      Product Deliver/Return Policy

      All Golf VX products are delivered through a shipment contract. The risk of loss for any Golf VX products passes to you upon delivery to the carrier. You are responsible to file any claims directly with the carrier in the event the Golf VX products are lost, stolen, or damaged. We will use the shipping address you provide with your order. Purchases of digital content, mobile application services, reservations, credits, or in-app features are non-refundable once accessed, redeemed, or used, unless otherwise required by law. If a digital service is unavailable or materially defective, you may request a refund by contacting us at vx@golfvx.com. Refunds, when issued, will be made to the original payment method within a reasonable period.

      Rewards, Points, Credits, and Coupons

      If developed, any promotional credits, points, or coupons issued by Golf VX have no cash value, are non-transferable, and expire on the date disclosed at issuance or, if none is stated, one year from issuance. Golf VX may revoke or adjust credits or points issued in error or obtained through misuse or fraud.

      Copyrights and Trademarks

      All content included on the Platform (such as text, graphics, logos, button icons, images, audio clips, photographs, illustrations, digital downloads, data compilations and software, and the compilation including the collection, selection, assembly, and arrangement of such materials) is our property or our licensors or content suppliers and protected by copyright, trademark, and other applicable laws in the United States and other jurisdictions. Golf VX and other related marks or logos are our registered trademarks. This is not intended to be a complete list of all of our trademarks, and we own or control the proprietary rights in trademarks not listed here and in one or more countries outside the United States. The domain names of the Platform and our other websites and/or platforms are our property. All of our trademarks, copyrights, trade dress, and intellectual property used on the Platform may not be used in connection with any product or service that is not offered for sale or otherwise provided by us or by our Franchisees (defined below), or in any manner that is likely to cause confusion among customers, or in any manner that disparages or defames us or the Platform. All other trademarks, service marks, logos, designs, and trade dress, not owned by us that appear on the Platform are the property of their respective owners who may or may not be affiliated with, connected to, or sponsored by us. You agree to abide by laws regarding copyright ownership and use of intellectual property, and you shall be solely responsible for any violations of any applicable laws and for any direct, indirect, or contributory infringements of third-party rights caused by you.

      Submissions

      By sending any information, materials, messages, content of any sort, or any other submissions (“Submissions”) to us via the Platform, you assign to us, free of charge, all worldwide rights, title, and interest in all copyrights and other intellectual property rights in such Submissions, and we (and our affiliates and related entities) may use, copy, sublicense, adapt, transmit, distribute, publicly perform, publish, display, or delete such Submissions as we see fit. You agree that you are not entitled to any compensation, credit, or notice whatsoever with regard to such Submissions and that by sending any Submissions to us, you waive the right to make any claim against us, our parents, or affiliates relating to Submissions including, without limitation, unfair competition, breach of implied contract, or breach of confidentiality. For this reason, we ask you not to send us any Submissions that you do not wish to assign to us. You represent that you own or have the necessary rights to your Submissions. You may not post content that is unlawful, defamatory, obscene, infringes intellectual property rights, or violates these Terms. We may remove any Submissions at our discretion.

      Franchisees are Independent Contractors

      Golf VX centers may be independently owned and operated by third parties that are our franchisees (“Franchisees”). Franchisees are independent and not our agents, partners, or employees. Franchisees do not have any right to speak for us, or on our behalf, or bind us to any contracts or obligations. We are not responsible for any of the acts or omissions of Franchisees including, without limitation, in connection with their provision of products or services to you, fulfillment of orders, or in connection with the operation of a Golf VX territory.

      Infringement

      If you believe any violation of the Terms or infringement of any of our rights has occurred, or if you are a trademark or copyright owner and you believe that your trademark or copyright rights have been violated, please contact us at vx@golfvx.com.

      Investigations

      We may seek to gather information from any user of the Platform who is suspected of violating the Terms and from any other user of the Platform. In connection with your use of the Platform, you consent to our recording of any communication - electronic or otherwise - between you and us and our retaining any information and data obtained from you. We may suspend access or use by any users whose conduct or postings are under investigation and may remove such material from our servers as we deem appropriate, without notice. If we believe, in our sole discretion, that a violation of the Terms has occurred, we may edit or modify any Submission, posting, or e-mails, remove the material permanently, cancel postings, warn users, suspend users, terminate access to Limited Access Areas, terminate accounts, or take other corrective action we deem appropriate. We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone posting any e-mails or publishing or otherwise making available any materials that are believed to violate the Terms.

      YOU WAIVE AND HOLD US HARMLESS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY US DURING, OR AS A RESULT OF, OUR INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER US OR LAW ENFORCEMENT AUTHORITIES.

      Electronic Communications, Transactions, and Signatures

      Visiting the Platform, sending us e-mails, and completing on-line forms constitute electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via e-mail, satisfy any legal requirement that such communication be in writing.

      YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE PLATFORM.

      You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature, delivery, or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

      Location-Based Services and Geolocation Data

      Certain features of the Platform or our mobile applications may require access to your device’s precise location information (“Location Data”). By enabling these features, you consent to our collection, use, and processing of Location Data for the purpose of providing the requested services (such as identifying nearby Golf VX centers). You may withdraw your consent at any time by disabling location services on your device. Certain features may not be available if you do so. We do not use or share Location Data for advertising or marketing without your express consent. Location Data is retained only as long as necessary to provide the applicable service.

      SMS/MMS Communications

      By providing your mobile number and opting in, you consent to receive SMS and MMS messages from Golf VX, including account alerts and promotional communications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. If you have previously opted out you agree to opt back in by adjusting preferences in your member account, selecting the box during booking and/or checkout, and/or by contacting customer support. By opting back in you consent to resume receipt of electronic communications and account and promotional alerts. For help, reply HELP or contact vx@golfvx.com. Your mobile number will be processed in accordance with our Privacy Policy. We may terminate the messaging program at any time.

      Indemnification

      You agree to indemnify us, and hold harmless, us, our franchisees, our affiliates and subsidiaries, and all of our/their respective managers, members, directors, officers, agents, employees, suppliers, vendors, franchisees, and service providers (the “Indemnified Parties”) from any claims, judgments, liabilities, and expenses, including reasonable attorneys’ fees whether in tort, in contract, or otherwise, that it, or any of the Indemnified Parties, may incur by reason of, or arising out of, or related to (i) your use of the Platform; (ii) your breach of the Terms; (iii) Submissions; and/or (iv) claims for copyright infringement, defamation, invasion of privacy, or infringement of rights of publicity by any third party.

      Membership Cancellation and Refunds

      You may cancel your Golf VX membership at any time through your account settings or by contacting us at vx@golfvx.com. Unless otherwise required by applicable law, membership fees are non-refundable, except where we fail to provide the membership service or materially breach these Terms. Upon cancellation, your access to membership features will terminate immediately. We will delete or anonymize your account information consistent with our Privacy Policy, except where retention is required by law.

      Termination

      We reserve the right, in our sole discretion, to terminate or suspend your account or access or ability to use the Platform at any time, without notice. Upon such termination, all rights granted to you under the Terms will cease immediately, and you agree that you will immediately (a) discontinue use of the Platform and (b) discontinue use of - and destroy or return to us - all of our materials. Notwithstanding the foregoing, any provisions of the Terms, including the Privacy Policy and the Additional Terms, expressly identified or that would by their nature survive such termination, shall so survive. You may terminate your account at any time by following the account-deactivation process provided in the Golf VX application. Upon termination, your access to the Platform and related services will cease. The handling, retention, and deletion of personal information upon account termination is governed by our Privacy Policy.

      Disclaimer

      THE PLATFORM AND THE INFORMATION AND MATERIALS CONTAINED ON THE PLATFORMARE PROVIDED BY US ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE PLATFORM OR THE INFORMATION, CONTENT, OR MATERIALS, INCLUDED OR MADE AVAILABLE ON OR THROUGH THE PLATFORM. YOU EXPRESSLY AGREE THAT YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, ON THE PLATFORM AND ON THE INFORMATION AND MATERIALS PROVIDED ON OR OFFERED FOR SALE ON THE PLATFORM INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION, AND FREEDOM FROM COMPUTER VIRUSES. WE DO NOT REPRESENT OR WARRANT THAT THE PLATFORM, ITS SERVERS, OR E-MAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THAT THE FUNCTIONS CONTAINED ON THE PLATFORM OR MATERIALS MADE AVAILABLE THROUGH THE PLATFORM WILL BE ERROR-FREE OR UNINTERRUPTED; OR THAT DEFECTS WILL BE CORRECTED. WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT THE INFORMATION ON THE PLATFORM IS ACCURATE, COMPLETE, CORRECT, ADEQUATE, USEFUL, TIMELY, RELIABLE, OR OTHERWISE. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. WE MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THE PLATFORM AT ANY TIME WITHOUT PRIOR NOTICE. IF ANY INFORMATION IN OR ON THE PLATFORM IS INACCURATE, INCOMPLETE, OR OUT-OF-DATE, WE RESERVE THE RIGHT TO CORRECT, CHANGE, OR UPDATE SUCH INFORMATION OR TO CANCEL ORDERS RELATED TO SUCH INFORMATION WITHOUT PRIOR NOTICE (INCLUDING AFTER YOU HAVE SUBMITTED AN ORDER). YOU ACKNOWLEDGE, BY YOUR USE OF THE PLATFORM, THAT YOU ARE DOING SO AT YOUR OWN RISK.

      Limitation of Liability

      NEITHER WE NOR ANY OF THE INDEMNIFIED PARTIES WILL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ANY OF THEM HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGESARISING FROM, OR IN ANY WAY CONNECTED WITH, THE USE OR PERFORMANCE OF THE PLATFORM, WITH THE DELAY OR INABILITY TO USE THE PLATFORM OR RELATED PRODUCTS/SERVICES INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, LOSS OF DATA, LOSS OF GOODWILL, LOSS OF PROFITS, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION. IF YOU ARE DISSATISFIED WITH ALL OR ANY PORTION OF THE PLATFORM, OR WITH ALL OR ANY OF THE TERMS, INCLUDING THE PRIVACY POLICY AND/OR ADDITIONAL TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE PLATFORM. SOME JURISDICTIONS MAY NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO APPLY TO YOU, IN WHICH CASE THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. THE LIMITATIONS ON DIRECT AND INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARE INDEPENDENT OF ONE ANOTHER AND ANY OTHER LIMITATIONS SET FORTH IN THE TERMS.

      Applicable Law

      The Terms, and any purchases made through the Platform, shall be governed by, and construed under, the laws of the State of Illinois, United States of America, without regard to conflicts of law principles.

      YOU AGREE THAT JURISDICTION OVER AND VENUE IN ANY LEGAL PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF, OR RELATING TO, THE PLATFORM OR THE USE OR ACCESS THEREOF MUST BE BROUGHT IN THE STATE OR FEDERAL COURTS LOCATED IN ILLINOIS, UNITED STATES OF AMERICA.

      Nothing herein shall limit our right to seek and obtain equitable or injunctive relief, without the posting of a bond, and the foregoing sentence shall not apply to your violation of the Terms relating to our trademarks, copyrights, and other intellectual property.

      ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF, OR RELATED TO, THE PLATFORM SHALL BE COMMENCED WITHIN ONE YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION ARISES, OR SUCH ACTION OR CLAIM SHALL BE BARRED.

      Miscellaneous

      The Terms set forth the entire, final, and exclusive agreement between us and you with respect to your use of, and access to, the Platform and any and all content, data, information, and materials contained therein and transactions completed thereon, and supersede all previous oral and written terms, representations, or understandings concerning your use of, and access to, the Platform and any and all content, data, information, and materials contained therein and transactions completed thereon. Our failure to exercise or enforce any right or provision of the Terms including, without limitation, the Privacy Policy and/or the Additional Terms, shall not constitute a waiver of such right or provision. We may assign our rights and duties hereunder to any party, at any time, without any notice to you. The Terms may not be assigned by you without our prior written consent. If any provision of the Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the Terms and shall not affect the validity and enforceability of any remaining provisions.

      Questions

      Questions or comments regarding the Platform or the Terms, including the Privacy Policy and/or the Additional Terms, cancellations, billing disputes, or refunds, should be directed vx@golfvx.com or 1-888- GOLFVX1. Please do not send any time-sensitive communications to us by e-mail as we cannot be responsible for responding to any such communications.

      Version and Changes

      The Terms of Use are effective as of November 18, 2025. From time to time, we may change the Terms, including the Terms of Use, and will post the revised version here. So, we suggest that you check back periodically for the most up-to-date version of our Terms. If you do not agree to the new posted Terms, your only remedy is to discontinue use of the Platform.

    • Privacy Policy

      Last modified: November 24, 2025



      Introduction

      Golf VX (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

      This policy describes the types of information we may collect from you or that you may provide when you visit any of the following platforms: www.golfvx.com, www.playgolfvx.com, parts.golfvx.com, www.golfvx.net, Golf VX simulators, and/or the Company’s mobile and desktop applications (collectively, the “Platform”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

      This policy applies to information we collect

      • on the Platform;
      • in e-mail, text, and other electronic messages between you and Company or otherwise related to the Platform;
      • through mobile and desktop applications; and
      • when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

      It does not apply to information collected by:

      • use offline or through any other means, including on any other platform operated by Company or any third party (including our affiliates and subsidiaries); or
      • any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to - or be accessible from or through - the Platform.

      Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Platform. By accessing or using the Platform, you agree to this Privacy Policy. This policy may change from time to time (See Changes to Our Privacy Policy below.) Your continued use of the Platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

      Children under the Age of 18

      No one under age 18 may provide any information to or on the Platform. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on the Platform or through any of its features, register on the Platform, make any purchases through the Platform, use any of the interactive or public comment features of the Platform, or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at privacy@golfvx.com.

      Residents of certain states under 13, 16, or 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see your state Privacy Rights for more information.

      Information We Collect about You and How We Collect It

      We collect several types of information from and about users of the Platform, including information

      • by which you may be personally identified, such as name, postal address, e-mail address, telephone number, gender information, birthday information, and any other identifier by which you may be contacted on-line or off-line;
      • that is about you but individually does not identify you; and/or
      • about your internet connection, the equipment you use to access the Platform, and usage details.

      We collect this information

      • directly from you when you provide it to us;
      • your general geolocation information, such as your country or city, from the IP address automatically sent by your browser or device; and
      • automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through Cookies, web beacons, and other tracking technologies.

      Precise Geolocation Information

      When you enable location-based features on our Platform or mobile applications, we may collect your device’s precise geolocation (“Location Data”) through GPS, Wi-Fi signals, Bluetooth beacons, cell tower information, or IP address. We collect and use Location Data to provide the location-based services you request, including identifying nearby Golf VX facilities and improving service accuracy.

      You may withdraw permission at any time by disabling location services on your device. Certain features may not be available if Location Data is disabled. We do not use or disclose Location Data for advertising or marketing purposes without your express consent.

      Information You Provide to Us

      The information we collect on or through the Platform may include

      • information that you provide by filling in forms on the Platform. This includes information provided at the time of registering to use the Platform, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with the Platform. By completing registration, you consent to this collection and use of your information. You may withdraw your consent at any time by deleting your account, though this may limit access to membership features;
      • records and copies of your correspondence (including email addresses) if you contact us;
      • your responses to surveys that we might ask you to complete for research purposes;
      • details of transactions you carry out through the Platform, the business related to Company, and of the fulfillment of your orders and the related services provided. You may be required to provide financial information before placing an order through the Platform; and
      • your search queries on the Platform.

      Payment and Transaction Information

      If you make purchases through the Platform or our mobile applications, our payment processors collect payment information such as credit and debit card numbers, billing addresses, and verification data. Golf VX does not store complete payment card numbers, but we maintain transaction records such as purchase history, refunds, cancellations, and overpayment corrections as required for business and legal purposes.

      Account Registration Information

      When you create a Golf VX account, we collect information such as your name, email address, mobile number, login credentials, profile preferences, and any other information necessary to create and maintain your account. We use this information to authenticate your identity, manage your membership, provide personalized features, and communicate with you about your account.

      Loyalty, Rewards, and Credits Information

      If you participate in a Golf VX rewards, points, or credit program, we collect information about your accrual, redemption, expiration, and eligibility for such programs. We use this information to administer rewards, prevent fraud, and provide personalized offers.

      Mobile Phone Numbers and Text Messaging

      If you provide your mobile number and opt in to receive SMS/MMS messages from us, we collect and store your mobile number and your consent preferences. We use this information to send account alerts, service notifications, and promotional messages. Message and data rates may apply. You may opt out at any time by replying STOP to any message, or request assistance by replying HELP. We do not sell your mobile number to third parties. Messaging data may be shared with service providers who send messages on our behalf.

      You may also provide information to be published or displayed (hereinafter, “Posted”) on public areas of the Platform or transmitted to other users of the Platform or third parties (collectively, “User Contributions”). Your User Contributions are posted and transmitted to others at your own risk. We cannot control the actions of other users of the Platform with whom you may choose to share your User Contributions. Therefore, we cannot - and do not - guarantee that your User Contributions will not be viewed by unauthorized persons.

      User-Generated Content

      If you upload or submit content such as photos, swing videos, scores, comments, or other materials, we collect and store that content along with associated metadata (such as timestamps and device information). Depending on your settings, this content may be visible to other users. You are responsible for the information you choose to make public. We may retain copies of User-Generated Content for backup, security, legal compliance, or operational purposes.

      Information We Collect through Automatic Data Collection Technologies

      As you navigate through - and interact with - the Platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including

      • details of your visits to the Platform, including traffic data, location data, logs, and other communication data, and the resources that you access and use on the Platform; and
      • information about your computer and internet connection, including your IP address, operating system, and browser type.

      We may also use these technologies to collect information about your on-line activities over time and across third party websites or other on-line services (behavioral tracking). Click here for information on how we respond to web browser signals.

      The information we collect may automatically include personal information and we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Platform and to deliver a better and more personalized service, including enabling us to

      • estimate our audience size and usage patterns;
      • store information about your preferences, allowing us to customize the Platform according to your individual interests;
      • speed up your searches; and
      • recognize you upon your return to the Platform.

      The technologies we use for this automatic data collection may include

      Cookies (or browser cookies)
      A Cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of the Platform. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies when you direct your browser to the Platform. For information about managing your privacy and security settings for Cookies, see Choices about How We Use and Disclose Your Information below.

      Web Beacons
      Pages of the Platform and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an e-mail, and for other related website and/or platform statistics (i.e., recording the popularity of certain website and/or platform content and verifying system and server integrity).

      Third Party Use of Cookies and other Tracking Technologies

      Some content or applications (including advertisements) on the Platform are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use Cookies alone, or in conjunction with, web beacons and other tracking technologies to collect information about you when you use the Platform. The information they collect may be associated with your personal information or they may collect information (including personal information) about your on-line activities over time, across different websites and other on-line services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

      We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt-out of receiving targeted advertising from many providers, see Choices about How We Use and Disclose Your Information below.

      How We Use Your Information

      We use the information we collect about you or information that you provide to us, including any personal information

      • to present the Platform and its contents to you;
      • to provide you with information, products, or services that you request from us;
      • to fulfill any other purpose for which you provide this information;
      • to provide you with notices;
      • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
      • to notify you about changes to the Platform or any products or services we offer or provide through it;
      • to allow you to participate in interactive features on the Platform;
      • to conduct statistical analysis for service improvement and new service development;
      • in any other way we may describe when you provide the information; and
      • for any other purpose with your consent.

      Digital Services and In-App Purchases

      If you use our mobile applications, we may collect information related to your digital purchases, reservations, app-based transactions, and usage of digital features. We use this information to process transactions, provide digital services, authenticate purchases, and handle cancellations or refunds when applicable.

      We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please contact us to request your preferences at privacy.golfvx.com. For more information, see Choices about How We Use and Disclose Your Information below.

      Advertising in Simulators and Applications

      We may display Golf VX or third-party advertising within our simulators, mobile applications, and other digital services. These advertisements may appear before, during, or after simulator use or gameplay. We may use non-personal information—such as device type, general location, or usage patterns—to deliver or measure such advertising.

      We do not use your personal information for targeted advertising within simulators or applications unless we have obtained your consent where required by applicable law. You may opt out of marketing communications or targeted advertising as described in this Privacy Policy.

      We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on - or otherwise interact with - an advertisement, the advertiser may assume that you meet its target criteria.

      Disclosure of Your Information

      We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

      We may disclose personal information that we collect or you provide as described in this Privacy Policy

      • to our subsidiaries and affiliates;
      • to contractors, service providers, and other third parties we use to support our business;
      • to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Golf VX’ assets, whether as an ongoing concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Golf VX about the Platform users is among the assets transferred;
      • to third parties to market their products or services to you if you have not opted-out of these disclosures. For more information, see Choices about How We Use and Disclose Your Information below;
      • to fulfill the purpose for which you provide this information. For example, if you give us a name, telephone number, and/or e-mail address to use the “Refer a Friend” feature of the Platform, we will transmit your information to the recipients;
      • for any other purpose disclosed by us when you provide the information; and
      • with your consent.

      We may also disclose your personal information

      • to comply with any court order, law, or legal process, and to respond to any government or regulatory request;
      • to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes; and
      • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Golf VX, our customers, or others; this includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

      Choices about How We Use and Disclose Your Information

      We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

      Tracking Technologies and Advertising
      You can set your browser to refuse all or some browser cookies, or to alert you when Cookies are being sent. If you disable or refuse Cookies, please note that some parts of this site may then be inaccessible or not function properly.

      Use and Disclosure of Your Information
      We do not share your personal information with unaffiliated or non-agent third parties. All personal information shared by you is stored and/or shared with our internal marketing team for legitimate business purposes only, and that is essential to providing our services.

      Promotional Offers from the Company
      If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by checking or unchecking the relevant boxes within our email distributions and/or via text message by replying “STOP” to any of our promotional messages and/or by sending us an email stating your request to privacy.golfvx.com. If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions. This opt-out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions. If you have previously opted out you agree to opt back in by adjusting preferences in your member account, selecting the box during booking and/or checkout, and/or by contacting customer support. By opting back in you consent to resume receipt of electronic communications and account and promotional alerts.

      Targeted Advertising
      If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an e-mail to privacy.golfvx.com or by calling (888) GOLFVX1.

      We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt-out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

      Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights below for more information.

      Accessing and Correcting Your Information

      You can review, change your personal information, and opt-out by sending us an e-mail at privacy.golfvx.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

      Account Deletion

      You may delete your Golf VX account at any time through your in-app settings by selecting Account Management → Deactivate. Upon deletion, your personal data—including practice and round records, achievement missions, points, swing videos, and registration information—will be permanently removed and cannot be recovered. Certain non-personal or aggregated information, such as competition ranking data and community posts or comments, may be retained as necessary for legitimate business purposes, legal obligations, or to maintain service integrity. In addition to the data described above, we may retain certain information after account deletion if required to comply with legal obligations, resolve disputes, enforce our agreements, or maintain security. We limit access to retained data to only those personnel with a legitimate business need.

      If you delete your User Contributions from the Platform, copies of your User Contributions may remain viewable in cached and archived pages or may have been copied or stored by other Platform users. Proper access and use of information provided on the Platform, including User Contributions, is governed by our Terms of Use [[Our Terms and Conditions | Golf VX]].

      Your State Privacy Rights

      State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

      California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to

      • confirm whether we process their personal information;
      • access and delete certain personal information;
      • correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah);
      • data portability;
      • opt-out of personal data processing for
        • targeted advertising (excluding Iowa);
        • sales; or
        • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah); and
      • either limit (opt-out of) or require consent to process sensitive personal data.

      The exact scope of these rights may vary by state. To exercise any of these rights or to appeal a decision regarding a consumer rights request, you may send us an e-mail at vx@golfvx.com.

      To learn more about California residents’ privacy rights, visit www.oag.ca.gov/privacy/ccpa. California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of the Platform/App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to vx@golfvx.com or write us at 1945 Techny Road, #8, Northbrook, Illinois 60062. To learn more about consumer privacy rights in other states and how to exercise them, visit your state’s website regarding privacy rights in your state.

      Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sales opt-out rights may submit a request to vx@golfvx.com, write us at 1945 Techny Road, #8, Northbrook, Illinois 60062, or by calling (888)GOLFVX1.

      Data Security

      We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on servers owned, operated, and controlled by third party providers.

      Data Processing (U.S.)

      We use trusted cloud-service providers, including Amazon Web Services (AWS), to host and process personal information. Your information may be stored and processed on secure servers located in the United States, depending on your location and the data-center selected for our services. The United States maintains high data-security standards; however, personal information stored may be subject to lawful access by government authorities under applicable laws.

      By using our services, you consent to the transfer and processing of your personal information in the United States as necessary to operate, maintain, and improve our services and to perform the purposes described in this Privacy Policy.

      Data Retention and Destruction

      We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law. Once those purposes have been achieved, or when you withdraw consent or deactivate your account, your personal information is de.

      We retain Location Data, SMS/MMS consent records, transaction logs, and payment-related information only as long as necessary to provide the associated services or to comply with legal, tax, accounting, and fraud-prevention requirements. After these retention periods lapse, we delete or anonymize the information in accordance with our internal retention protocols.

      The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Platform, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone. We urge you to be careful about giving out information in public areas of the Platform such as message boards. The information you share in public areas may be viewed by any user of the Platform.

      Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Platform.

      Changes to Our Privacy Policy

      It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Platform Home page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Platform Home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable e-mail address for you, and for periodically visiting the Platform and this Privacy Policy to check for any changes.

      Contact Information

      To ask questions or comment about this Privacy Policy and our privacy practices, or to register a complaint or concern, contact us by e-mail at vx@golfvx.com, write us at 1945 Techny Road, #8, Northbrook, Illinois 60062, or by calling (888)GOLFVX1.

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